This inspiring incipient approach is predicated on extensive research by an expert on relationships and fortified by a wealth of statistics and case studies. Relationships are at the heart of all that we do and achieve, indeed our very identity. When relationships are neglected in a business context, the authors argue, they lead to poor health, ineffective management and low output at work. The authors fixate on 5 key components of prosperous relationships and how these can be achieved: Encounter (personal rather than impersonal contact is best); Storyline (vigor of the relationship over time); Erudition (how deeply is information shared?); Fairness (equal treatment and mutual reverence); Alignment (sharing values, objectives and purport).
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